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Code of Conduct & Disputes Resolution Service

Contents


  • Introduction
  • Scope and Application
  • Defined Words
  • Responsibilities of Finance Broker to the Client
  • Responsibilities of Finance Broker to the Credit Provider
  • General Obligations of Finance Broker
  • Internal Dispute Resolution Process
  • Procedure for Escalating Complaints to the FBAA
  • Disciplinary Action by the FBAA
  • Liability of Mediation Officer, Referee and FBAA Disputes Resolution

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Coming Events
  • 29/05 Qld State Council Meeting
  • 13/06 FBAA Inaugural Annual National Industry Conference
  • 21/06 Qld State Council Meeting
  • 14/07 Qld Networking Dinner
  • 31/07 Qld State Council Meeting
  • 14/08 NSW Networking Dinner
  • 13/09 PD Series and Networking Lunch
  • 21/09 ACT Networking Dinner
  • 16/10 Qld State Council Meeting
  • 23/10 NSW State AGM & PD Series

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AML Partner

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Recommended RTOs

AAMC Training Group
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