Code of Ethics

Our industry code charges us with the following responsibilities:

  • At all times to act in the best interests of our clients.
  • Provide information and guidance to enable clients to make informed decisions.
  • To provide for our clients the most appropriated facility for their needs.
  • To ensure that our clients are fully informed in respect of the finance markets, regulations, products etc.
  • Provide full and accurate information and ensure the validity and accuracy of all documentation provided.
  • Respect the client’s confidentiality in relation to all records and information.
  • Make available all relevant documentation, policies, certificates, endorsements as may be required.
  • Be professional, efficient and responsive in all dealings.
  • Work towards maintaining and enhancing the reputation of the Association and its members.
  • Act in the spirit of this Code and encourage others to do likewise.

Vision Statement

Continuing as the voice of Finance Industry Professionals ensuring the highest standards of education, compliance, integrity and professionalism of its Members

National Office

Hours: 8:30am – 5pm Monday to Friday
Phone: 07 3847 8119 Email: info@fbaa.com.au

National Office

Street: Level 1, 116 Ipswich Road, Woolloongabba, QLD 4102
Post: PO BOX 234, Stones Corner, QLD 4120

Finance Brokers Association of Australia Limited

ACN: 094 784 040 ABN: 22 094 784 040
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