External Dispute Resolution

Financial Ombudsman Service logo
FBAA Members are required to be a member of an ASIC approved External Dispute Resolution Scheme (EDR). The FBAA’s preferred scheme is Financial Ombudsman Services (FOS formally BFSO).


Phone: 1300 565 562
Email: membership@fos.org.au
Website: www.fos.org.au
Fax: 03 9613 6399
Post: GPO Box 3 Melbourne Vic 3001