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Why are more borrowers using mortgage brokers?
9th April 2024
Why are more borrowers using mortgage brokers?
Complementing the MFAA's findings, previous research released by Agile Market Intelligence in association with the Finance Brokers Association of Australasia (FBAA) - the Consumer Access to Mortgages 2023 report - revealed that 86 per cent of mortgage broker clients trust their brokers, with 44 per cent saying they had "complete trust".
In contrast, 73 per cent of consumers that dealt directly with lenders said they trusted their representative, with only 27 per cent indicating "complete trust".